Cancellation policy

Cancellation policy

You may cancel your contractual declaration in writing (e.g. by letter or e-mail) within 14 days without giving any reasons or – if the item is delivered before the period expires – also by returning the item. The period shall begin on receipt of this policy in text form, but not before receipt of the goods by the recipient (in the case of recurring deliveries of similar goods, not before receipt of the first part delivery) and also not before fulfilment of our information obligations under Article 246 § 2 in conjunction with § 1 Paragraphs 1 and 2 of the Introductory Act to the German Civil Code (EGBGB) as well as our obligations under § 312g Paragraph 1 Sentence 1 of the German Civil Code (BGB) in conjunction with Article 246 § 3 EGBGB. If the cancellation or the item is sent on time, this shall be sufficient to comply with the cancellation period. The cancellation is to be sent to:

Dr. Michael Schlapp
Loherstraße 6
D-35614 Asslar
Germany
Email: info@crs-medical.com

Consequences of cancellation

In the event of effective cancellation, the benefits mutually received shall be returned; any benefits already derived (e.g., interest) shall be returned as well. If you fail to return to us the benefit and uses (e.g. use and enjoyment) in full or in part, or only in a deteriorated condition, you may be liable for damages You may only be liable for damages for deterioration of the item or for benefits derived insofar as the benefits or the deterioration is attributable to handling of the item which goes beyond examining the characteristics and functionality. "Examining the characteristics and functionality" shall be understood to mean testing and trying out the respective goods, as is possible and customary for instance in a shop. Items which can be sent by parcel post are to be sent back at our cost and risk. Items which cannot be sent by parcel post shall be collected up from you. Obligations to make refund payments must be fulfilled within 30 days. The period begins for you with the sending of your cancellation declaration or the item, and for us with the receipt thereof.

End of the cancellation policy